Help & Support

Enquiries & FAQs

Membership Enquiries

Please submit all membership enquiries through our support ticketing system below. This increases the speed and efficiency to which your enquiries can be resolved by our Member Services Team. 

Office Hours
Monday to Friday, 9:00am to 5:00pm AEST


Submit An Enquiry

Please note: Please allow up to 3-5 business days for our team to assist with your enquiry.

Knowledge Base

Our Knowledge Base has a lot of information that addresses many common member and club administrator questions. This Knowledge Base is searchable and easy to use.

Check it out

If you can't find what you're looking for on the Knowledge Base, you can also use our support ticketing system as noted above. Simply click on the SUBMIT AN ENQUIRY button and complete an overview of your question or issue for our team to respond. If you would like one of our team to call and discuss your inquiry with you, please include this in your submission including your best contact phone number.

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