Contact Us

Member Services & General Enquiries

Please submit all membership and general enquiries through our support ticketing system below. This increases the speed and efficiency at which your enquiries can be resolved by our Member Services team. 

Office Hours
Monday to Friday, 9:00am to 5:00pm AEST


Submit an Enquiry

Please note: Please allow up to 3-5 business days for our team to assist with your enquiry.


Key Contacts

Executive Leadership

Chief Executive Officer - Marne Fechner

Chief Operating Officer - Kate Palmer

Executive General Manager - Commercial - Kate Patterson

Executive General Manager - Government - Nick Hannan

Executive General Manager - Media - Matt Pinkney

Executive General Manager - Participation - Vacant

Executive General Manager - Performance - Jesse Korf

Executive General Manager - Sport - Kipp Kaufmann

State & Territory Operations Managers

Australian Capital Territory - Chris Clarke

New South Wales - Graham Seers

Queensland - Mathew Hey

South Australia and Northern Territory - Jake Thomas

Victoria & Tasmania - Phil Leslie

Western Australia - Matthew Poyner


Our Office Locations

National

Head Office

  • Address

    Level 5 South Tower
    459 Collins Street
    MELBOURNE VIC 3000

  • Postal Address

    PO Box 445, Collins Street West
    VIC 8007

  • Phone

    1300 137 397

  • Aust. Cycling Team

  • Address

    Adelaide Super-Drome
    State Sports Park
    50 Anna Meares Way
    GEPPS CROSS SA 5094

  • Postal Address

    PO Box 646
    ENFIELD PLAZA SA 5085

  • ACT

  • Address

    Ground Floor, Building 18
    Australian Sports Commission - AIS
    Ngunnawal Country
    Leverrier Street
    BRUCE ACT 2617

  • Postal Address

    Building 21 - AIS Logistics
    Australian Sports Commission - AIS
    Leverrier Street
    BRUCE ACT 2617

  • Phone

    1300 137 397

  • NSW

  • Address

    Dunc Gray Velodrome
    Carysfield Road
    BASS HILL NSW 2197

  • Postal Address

    PO Box 7209
    BASS HILL NSW 2197

  • Phone

    1300 137 397

  • NT

  • Address

    Territory Netball Stadium
    235 Abala Road
    MARRARA NT 0812

  • Postal Address

    PO Box 445
    Collins Street West VIC 8007

  • Phone

    1300 137 397

  • QLD

  • Address

    L2, Anna Meares Velodrome
    Sleeman Sports Complex
    Tilley Road
    CHANDLER QLD 4155

  • Postal Address

    PO Box 4115
    GUMDALE QLD 4154

  • Phone

    1300 137 397

  • SA

  • Address

    Adelaide Super-Drome
    State Sports Park
    50 Anna Meares Way
    GEPPS CROSS SA 5094

  • Postal Address

    PO Box 646
    ENFIELD PLAZA SA 5085

  • Phone

    1300 137 397

  • TAS

  • Phone

    1300 137 397

  • VIC

  • Address

    281 Darebin Road
    THORNBURY VIC 3071

  • Postal Address

    PO Box 180
    FAIRFIELD VIC 3078

  • Phone

    1300 137 397

  • VIC

  • Address

    281 Darebin Road
    THORNBURY VIC 3071

  • Postal Address

    PO Box 180
    FAIRFIELD VIC 3078

  • Phone

    1300 137 397

  • VIC

  • Address

    281 Darebin Road
    THORNBURY VIC 3071

  • Postal Address

    PO Box 180
    FAIRFIELD VIC 3078

  • Phone

    1300 137 397

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